Start with roof runoff and surface drainage
Overflowing gutters, leaking joints and poorly placed downspouts can send roof water toward walls, doors and low areas. Review AWC's gutter and downspout services.
Water collecting at grade may involve slope, a private drain, concrete or an outlet that cannot carry the flow. See yard and courtyard flooding or garage and driveway water. The visible location does not establish the source or repair.
Review openings, walls and elevated surfaces
Rain may enter around a window, door, penetration, stucco transition, flashing detail or failed sealant joint. A stain or crack may be part of the path without being the only source. See AWC's stucco repair resource.
Decks and balconies add drains, edges, wall connections, coatings and concealed framing. Soft areas, movement or visible deterioration may require specialist input before repair. See AWC balcony and waterproofing repair.
Get a written repair scope
For rain-entry, drainage, exterior, HOA or multi-trade conditions that need site verification, AWC offers a $250 Site Evaluation + Written Bid Package. The $250 is credited back if the construction work is approved within 30 days.
The evaluation covers accessible, observable conditions unless stated otherwise. Testing, engineering, destructive opening, permits and specialist services are not assumed. Hidden damage, concealed paths or limited access may change the work and require a written change order.
Emergency pumping, temporary protection and drying support are separate. See water removal versus restoration for the handoff.
Document the condition without entering danger
From a dry, stable location, photograph the affected area and wider path. Include nearby drains, downspouts and openings when safely visible. Note when water appeared and whether it is still entering.
Stay out of floodwater and away from electrical hazards, suspected sewage, unstable surfaces and fast-moving water. Call 911 for a threat to life. Report public drainage problems through the City of San Diego's current storm-preparedness resources.
Call 619-912-0486. Text safe photos and the address to 619-327-9513. A review cannot guarantee every concealed source is found, the property is dry or future flooding is prevented.
